Diploma in Healthcare Office Administration (HOA)

(56 weeks program) 

(Approved by the Ministry of  Colleges & Universities - Govt. of Ontario)

We are enrolling new students for our Diploma and Certificate programs online and via phone & email. During this period of lock-down our students are able to continue their education through instructor led online classes and in-class practical sessions in small groups, to be job ready in their respective fields of study.

Program Overview


Healthcare Office Administrators are an important and integral part of any healthcare system  as they provide assistance to the patients, nurses and doctors at various healthcare facilities. The Diploma in Healthcare Office Administration (HOA) program at Springfield College has been designed with expert knowledge of Health Care System and skill expertise in the administrative healthcare fields, such as medical, dental and allied branches, to prepare the students to acquire all needed information and knowledge with clinical & administrative skills  for fruitful and effective employment in  healthcare setting. This program opens the doors to a variety of employment opportunities for the students with the definite potential for the growth and advancement in the healthcare profession.


​Our teaching schedule and classes for these programs are conveniently arranged for the students to accommodate their busy life and important responsibilities and commitments of their daily life. Moreover, our programs are designed to prepare the students for a lifelong career in their fields of interest with larger than life, knowledge with contentment experience!!

  • Financial Assistance provided for the students who need help

  • Job search guidance & assistance

Career Prospects and Opportunities

  • You can earn between $25 – $45/per hour and above

  • Part time/Full time

There are plentiful job opportunities for a Diploma holder in Healthcare Office Administration program.

The work opportunities include following, but not limited to-

  • Medical/Health Office Administrator

  • Dental Office Administrator

  • Medical/Health Office Manager

  • Hospitals and long-term care facilities

  • Hospital Patient Registration Clerk

  • Medical/Dental Front Office

  • Medical/Dental/hospital front desk Manager

  • Private clinics and nursing homes

  • Retirement residences and Senior homes

  • Special-care homes and integrated-care facilities

  • Medical Transcriptionist

  • Ward Clerk

  • Hospital Unit Coordinator

  • Medical Billing Clerk/Secretary

  • Dental billing manager

  • Administrator in Government Health Agencies

Program Duration

The Healthcare Office Administration program at Springfield College is 56 weeks program with the understanding that the students will be able to attain the essential knowledge and skills to be effective Health Care Professional and a skilled member of Health Care System. Those who are currently employed in the medical office, dental offices, dentists, hospitals or other health care institutions can also join this program to receive diploma or further their skills and knowledge.


56  weeks program (4 weeks of break)

Schedule-  (Morning, Afternoon or Evening Classes)

Course Outline


  • English for Health Professionals

  • Introduction To Computer Technology

  • Microsoft Office & Keyboarding skills

  • Canadian Healthcare & Administration

  • ​Medical Terminology

  • ​Human Anatomy & Physiology

  • Healthcare Office Procedures

  • Pharmacology

  • Psychology & Special Need patients

  • Health Assessment & Vital Signs

  • Health Record Management

  • ​Medical Transcription

  • ​Medical Ethics & Law

  • Dental Anatomy & Physiology

  • Dental Office Procedures

  • Dental Billing & Coding

  • ​Bookkeeping for Healthcare Practices

  • Medical Billing & Coding

  • Occupational Health & Safety

  • ​Career & Employment Strategies


For more information, call our Campus Administrator or Career Counselor or email us at info@springfieldcollege.ca

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Web Administration by Adrian J. Carter.